CalTech Encrypted Email Changes

Jan 1, 2021

CalTech is in the process of improving our email encryption systems. This process will be transparent for most recipients; however, there may be times where certain versions of Outlook will not properly display the encrypted email. This may also happen if you are using a different email client or service. If this happens, you may receive a message similar to the one below. To read the encrypted email, please follow these steps listed out by Microsoft, or see below.

Verify the link begins with and contains the recipient and sender's email address in the link. It will begin with something similar to this sample:

If" class="redactor-autoparser-object"> you have any further questions, please reach out to your account manager.