CalTech for IT Help Desk Services

IT Helpdesk Services Garland

Request an Estimate

Eliminate Recurring IT Issues With Managed Helpdesk Services by CalTech

Receive round-the-clock support from one of Garland’s best IT support services teams.

Why choose CalTech for outsourced helpdesk support in Garland, Texas?

  • Access 24-hour technical support to stop issues from becoming outages.
  • Enjoy our 99.999% uptime guarantee—that’s less than one second of downtime/day on average.
  • Benefit from the experience and expertise of 150+ experts in both IT and customer service.
  • Keep track of your support requests with CalTech’s industry-leading ticketing system.
  • Enjoy flat-rate pricing options; we’ll never surprise you with unexpected charges.

Outsource your IT help desk and stop wasting time on IT interruptions

Request an estimate for IT help desk services in Garland, TX.


"CalTech has helped JNB become more productive. Our activity has increased more than three-fold since working with CalTech. They are truly part of the JNB family!"

Darla Rooke

President and CEO
Junction National Bank

"During our HQ relocation, CalTech's Everspace model was instrumental in ensuring a move with minimal effort."

Matt Little

VP and Chief Information Officer
Great American Bank

"CalTech is the best I.T. support I have ever received in my many years of banking."

Karen Goodgame

Business Bank of Texas, N.A.


IT Helpdesk Garland

16415 Addison Rd.
Suite 650
Addison, TX 75001

Request an estimate: (855) 586-1771

Businesses That Bank on CalTech for IT HelpDesk Services

Comprehensive Helpdesk Services by CalTech

24/7 Remote Helpdesk Services

Submit your service request to our call center or online portal 24 hours a day, 365 days a year. You can always expect a swift response time with live updates.

Onsite Support

Beyond our round-the-clock remote support, our expert IT specialists are available for onsite field support for pressing issues and hardware troubleshooting.

Installation Support

Leave your network cabling to the experts; we’ll send a team member to connect your computers, routers and switches for you.

Network Monitoring and Support

Your company can’t afford to sacrifice precious minutes or hours to network instability. CalTech clients benefit from guaranteed 99.999% uptime.

Cybersecurity Solutions

Receive real-time security updates and enjoy constant monitoring and proactive support from an industry leader in cybersecurity solutions.

Business Continuity

Maintain business continuity with regular data backups and CalTech’s comprehensive disaster recovery system. You don’t have to worry about anything—we’ll take care of it.

Procurement Support

Rely on the vast experiences, knowledge and connections of our team to support you in procuring the right hardware and software for your business.

Infrastructure Support

Let our IT experts optimize your infrastructure and implement effective, scalable changes to support your growth and eliminate recurring IT issues.

Discover How IT Help Desk Outsourcing Can Transform Your Team’s Workflow

Receive expert support and advice without paying exorbitant, unpredictable fees.

Managed Helpdesk Services That You Can Rely On

Since 1988, CalTech has been supporting and fostering the growth of small, medium and large businesses with our broad array of IT help desk services.

Whether you’re looking to support your in-house IT team or level up your company’s IT network, our team of over 100 IT specialists is ready and waiting to support you.


IT pros on hand to support your business with helpdesk support services


Uptime guaranteed—just one of our SLOs


Remote managed helpdesk support

IT Helpdesk Garland

Helpdesk Services in Garland That Never Sleep

Given our increasingly remote, global workforces, the concept of “office hours” is becoming a thing of the past.

That’s why it’s crucial for growing companies to have access to IT helpdesk support 24 hours a day, 365 days a year.

Our remote helpdesk services are always available so that you never have to leave user issues until the next day.

Receive live updates from CalTech’s own ticketing system so you never have to wonder about the status of requests.

Helpdesk Service in Garland

Protect Your Network With Our Cybersecurity Support Services

Any company that outsources its help desk services to CalTech also gains access to unmatched cybersecurity expertise.

Provide your employees the support and expert assistance they need to avoid phishing traps, scareware, baiting, and more.

Bolster your first line of defense–your employees–with an IT company that’s trusted by 150+ community banks, businesses, and healthcare providers to keep their systems secure.

IT help desk services in Garland

Outsource Your IT Help Desk Services While Simultaneously Cutting Costs

An IT helpdesk in Garland are supposed to save you money, not drain your profits.

CalTech offers flat-rate pricing and transparent service levels so you’re always aware of exactly what you’re paying for and never have to face unexpected fees.

We’ll also help you eliminate recurring IT issues and productivity-disrupting downtime, allowing your team to save time, money and energy.

Outsource Your IT Help Desk Service to Garland’s Leading IT Services Firm

Want to know more about the benefits of outsourced help desk services? Our team is ready to walk you through the best options for your business.

Get in touch today to learn how IT helpdesk services can launch your company into the future.