Dallas IT Support Services

Boost productivity with IT support in Dallas that will implement efficient tech, eliminate recurring issues, and support your team.

  • IT Support Wherever, Whenever You Need It
    Take advantage of 24/7/365 remote support and on-site assistance for your entire IT stack.
  • 99.999% Uptime Guaranteed
    Discover reliability you never thought possible with proactive IT support that resolves issues before they impact your business.
  • Industry-Leading Ticketing System
    Receive live status updates on our dashboard and see the exact status of support requests.
  • Not Customer Service, CalTech Service
    Enjoy service from a team that always strives to exceed SLOs and proudly displays customer satisfaction scores live on the website.

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Our Clients

Clients That Rely on CalTech’s Managed IT Support


IT Support That Makes Downtime a Thing of the Past

Minimize Downtime

End recurring IT issues and maximize productivity with our 99.999% uptime guarantee.

Reduce IT Expenses

Benefit from fixed prices and pay only for the services you need when you choose our managed IT support.

Cutting-Edge Security

Protect data and applications from cyberattacks with a comprehensive cybersecurity program.

Fast Issue Resolution

Make sure your issues are resolved by an expert IT team that understands your unique IT environment.

24/7 IT Support

Take advantage of 24/7 monitoring and remediation to boost system integrity and availability.

Gain Visibility

Get live status updates on projects and support requests at a glance with an advanced ticketing system.

Network Support

Minimize downtime with 24/7 network monitoring and a team that supports private, on-prem, public, and hybrid infrastructure.

Cloud Support

Ensure employees and customers have access to the services they need. We support on-site, private, and hybrid cloud environments.

IT Procurement

Identify and implement state-of-the-art technologies across your organization. Leverage our vendor relationships for the best prices and favorable terms.



16415 Addison Rd.
Suite 650
Addison, TX 75001
Our Numbers

Keep Systems in Shape With Our IT Support Services

30+ Years
Of supporting Dallas businesses
Direct support from our team
Uptime guaranteed
IT experts on staffEXT

Mid-Sized and Small Business IT Support Services You Can Bank On

Break the inefficient cycle of break/fix to improve productivity and boost profitability.
  • Reduce Payroll and Administrative Overheads
    Outsource IT support to the experts so your team can focus on helping your business grow.
  • Don’t Lose Sleep Over Ransomware
    Regular backups, off-site storage, and guaranteed recovery times mean your data can never be held at ransom.
  • Meet Compliance Obligations
    Meet FDIC, HIPAA, PCI, and other requirements with experienced IT support for small businesses.
  • Real People, Real Support
    Exceptional service has been the core trait of CalTech for over 30 years. And we are proud to instill it in everyone – from a junior tech to the CEO.

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