Reduce Downtime & Boost Productivity With Outsourced Helpdesk Services
Get the benefit of round-the-clock support for your IT when you outsource your help desk services to us.
Why choose CalTech for outsourced helpdesk support in Kansas City?
- Get help when you need it, with 24/7/365 support from highly qualified IT experts.
- Transparent pricing structure for IT services, so there are no surprise fees.
- Easily keep track of issues, including network status and tickets, with the information dashboard.
- Have peace of mind with our guarantee: we’ll provide 99.999% uptime.
- Ensure positive end-user experiences with a team that exceeds SLOs (and isn’t afraid to show a live CSAT counter on the website).
Request an estimate for helpdesk service in Kansas City.
Make costly IT interruptions a thing of the past with our IT help desk services.
"CalTech has helped JNB become more productive. Our activity has increased more than three-fold since working with CalTech. They are truly part of the JNB family!"
President and CEO
Junction National Bank
"During our HQ relocation, CalTech's Everspace model was instrumental in ensuring a move with minimal effort."
VP and Chief Information Officer
Great American Bank
"CalTech is the best I.T. support I have ever received in my many years of banking."
Business Bank of Texas, N.A.
Top Companies Choose Us for IT Helpdesk Services in Kansas City
Get Premium Helpdesk Services with CalTech
24/7 Remote Helpdesk Services
We’re ready to assist you with resolving any technical issues as soon as they appear. Rely on CalTech’s service desk for fast, professional support.
On-Site Field Support
The majority of issues can be resolved remotely. But for those times an on-site technician is required, a team member will be there.
A fast, reliable network is critical for maintaining business productivity. Our deep knowledge base of experts can support any configuration, on-site or cloud.
Not all clouds are created equal. An optimized cloud can help enhance your business productivity. If issues arise, our support teams are there to assist.
Get notified of cyber threats in real-time and take advantage of a proven cybersecurity system that reliably secures your data.
Backups & Business Continuity
Benefit from our industry-leading disaster recovery and business continuity services that ensure business continuity when you outsource your IT help desk to us.
Hardware & Software Support
Our daily maintenance and infrastructure support services are always there for you to help maintain peak network performance, especially over the long term.
We’ll optimize your infrastructure to better support business growth and productivity. Benefit from an analysis that identifies core IT issues so they won’t reoccur.
IT Help Desk Outsourcing Lets You Focus on Your Growing Business
Get the benefits of outsourced IT support at competitive rates
Gain an Advantage with our Managed Services
With over 30 years of mission-driven success, CalTech has become one of the leading outsourced IT help desk support providers in Kansas City.
The benefits of outsourced help are clear when everyone can concentrate on their core competencies. Let the specialists at CalTech provide technical support for IT issues while you grow your business.
Uptime guaranteed with our cloud services and helpdesk support services
IT experts ready to support your business when you outsource your IT help desk to us
Network monitoring and helpdesk assistance available
Top Service Levels, Year-Round Help Desk
Whenever an IT issue strikes, our unwavering customer service is there to provide support and monitor your network.
With CalTech, you'll have access to our helpdesk 24/7/365, and we’ll begin resolving user issues and IT obstacles the moment they appear.
Our real-time ticket support dashboard will keep you informed of network status and updated on ticket progress, keeping you informed every step of the way.
With our excellent response time, prolonged downtime and slowdowns will be a distant memory.
Get Results With Our Managed Helpdesk
With CalTech’s IT helpdesk support services, you’ll have all the bases covered.
Everything about our remote helpdesk services is spelled out in the SLO, including call center support and on-site tech support whenever a visit to your office may be necessary.
Your business deserves the best support services - and with CalTech, that’s exactly what you will get.
Managed Helpdesk Services That Fits Your Budget
We won’t surprise you with hidden charges and inflated bills.
Thanks to our all-inclusive price models, you’ll never have to worry about extra fees, no matter how many tickets are processed in a given month.
Customize services precisely as you need to - opt for a comprehensive helpdesk solution, get an overnight helpdesk, or just to augment in-house staff.
Our Other IT Services in Kansas City
- Managed IT Services
- IT Consulting
- IT Support
- Cyber Security
- IT Outsourcing
- Network Support
When you add up the numbers, outsourcing IT services makes sense.
You’ll minimize IT issues while maximizing network uptime when you choose us for IT help desk services in Kansas City.
CalTech is there to take care of your outsourced helpdesk needs. Find out more about how we can help your business operate at its peak.