Outsource Your IT Help Desk and Achieve Unprecedented Uptime
Our IT support team won’t make you wait hours on the phone - we’ll resolve IT issues quickly and efficiently.
Why choose CalTech for outsourced helpdesk support in Plano, TX?
- 24-hourcomputer support ensures your teams have access to the services they need.
- Our 99.999% uptime guarantee will help you maximize your productivity.
- Stay on top of your support requests with CalTech’s cutting-edge ticketing system
- Enjoy flat-rate pricing and say goodbye to unpredictable IT expenses.
- Work with a team of 150+ IT specialists who love what they do and excel at customer service.
Make recurring IT issues a thing of the past with managed helpdesk services by CalTech.
Request an estimate for IT help desk services in Plano, Texas
"CalTech has helped JNB become more productive. Our activity has increased more than three-fold since working with CalTech. They are truly part of the JNB family!"
President and CEO
Junction National Bank
"During our HQ relocation, CalTech's Everspace model was instrumental in ensuring a move with minimal effort."
VP and Chief Information Officer
Great American Bank
"CalTech is the best I.T. support I have ever received in my many years of banking."
Business Bank of Texas, N.A.
Companies That Bank on CalTech for IT Help Desk Services
Comprehensive Helpdesk Services in Plano
24/7/365 Technical Support
We’re available at all hours to address any service request that comes our way. Expect a swift response time and real-time updates.
On-site and Remote Support
Our team is based right here in Texas, which means that in addition to 24/7 remote helpdesk services, we’re also available for on-site troubleshooting.
Network Security Support
We’ll help you protect your systems from cyberattacks and bolster your first line of defence - your employees.
Take advantage of an optimized cloud environment. Our IT helpdesk Plano will ensure you have access to the services you need, when you need them.
Our support services staff will keep an eye on your network 24 hours a day and address issues before they can become outages.
Disaster Recovery Support
Regular backups to our off-site data center and rapid recovery response time will ensure business continuity, whatever happens.
Make the right purchasing decisions for your company with support from the IT help desk services company with over 30 years’ experience.
CalTech’s IT consultants will work with your team to identify the root causes of any persistent IT issues and make them a thing of the past.
Outsource Your IT Help Desk to Us and Get Back to What Matters
IT help desk outsourcing is a cost-effective way to improve efficiency, productivity and network stability.
Managed Helpdesk Services by Leading IT Specialists
CalTech has been offering IT help desk outsourcing since 1988, and in that time, has become one of the most trusted names in IT in Texas. We’ve thrived—and, more importantly, have helped our clients do the same—over the past three decades by fostering a positive environment and fostering both IT and customer service skills in our team.
Years offering helpdesk services
Uptime guaranteed by our helpdesk service in Plano
IT professionals and managed helpdesk staff
Uninterrupted Helpdesk Support Services Ensure No Issues Go Undetected
IT disasters can happen at any time, which is why CalTech offers helpdesk services and support 24 hours a day, seven days a week.
Our IT specialists will monitor your network around the clock to scan for technical issues, and they’re also available via our call center to answer any questions and troubleshoot problems.
We guarantee a rapid response time and provide live updates through our innovative ticketing system, so you’ll never be left wondering when help is coming.
Outsource Your IT Help Desk Services to a Team of Real People With Real Passion
Our hand-picked team of information technology experts is equipped to call on our vast knowledge base to deal with any IT issues that come their way.
Just as crucially, they’re also customer service pros who are truly passionate about what they do.
Named one of the Best Companies to Work For in Texas for eight years running, CalTech is staffed by 150+ of the state’s most satisfied employees—who are eager to pass that satisfaction on to you.
Cost-effective Help Desk Outsourcing
CalTech offers flat rates and customizable packages so that you can avoid having to decide between unpredictable fees and inconsistent, limited service.
Our services include:
- IT support
- Cybersecurity support
- Network support
- Cloud services support
- Procurement support
- Backups and business continuity support
IT Help Desk Services That Help Businesses Stay Productive
Outsource your IT help desk to CalTech for uptime, security, and efficiency you didn’t think was possible.
Contact us to request an estimate and find out how IT help desk outsourcing can end user frustration and help your team focus on growing the business.