Why choose CalTech for outsourced helpdesk support in Plano, TX?
Make recurring IT issues a thing of the past with managed helpdesk services by CalTech.
We’re available at all hours to address any service request that comes our way. Expect a swift response time and real-time updates.
Our team is based right here in Texas, which means that in addition to 24/7 remote helpdesk services, we’re also available for on-site troubleshooting.
We’ll help you protect your systems from cyberattacks and bolster your first line of defence - your employees.
Take advantage of an optimized cloud environment. Our IT helpdesk Plano will ensure you have access to the services you need, when you need them.
Our support services staff will keep an eye on your network 24 hours a day and address issues before they can become outages.
Regular backups to our off-site data center and rapid recovery response time will ensure business continuity, whatever happens.
Make the right purchasing decisions for your company with support from the IT help desk services company with over 30 years’ experience.
CalTech’s IT consultants will work with your team to identify the root causes of any persistent IT issues and make them a thing of the past.
IT helpdesk outsourcing in Plano is a cost-effective way to improve efficiency, productivity and network stability.
IT disasters can happen at any time, which is why CalTech offers IT helpdesk services and support 24 hours a day, seven days a week.
Our IT specialists will monitor your network around the clock to scan for technical issues, and they’re also available via our call center to answer any questions and troubleshoot problems.
We guarantee a rapid response time and provide live updates through our innovative ticketing system, so you’ll never be left wondering when help is coming.
Our hand-picked team of information technology experts is equipped to call on our vast knowledge base to deal with any IT issues that come their way.
Just as crucially, they’re also customer service pros who are truly passionate about what they do.
Named one of the Best Companies to Work For in Texas for eight years running, CalTech is staffed by 150+ of the state’s most satisfied employees—who are eager to pass that satisfaction on to you.
CalTech offers flat rates and customizable packages so that you can avoid having to decide between unpredictable fees and inconsistent, limited service.
Our services include: