Outsource Your Plano IT Help Desk and Achieve Unprecedented Uptime

Our IT support team won’t make you wait hours on the phone – we’ll resolve IT issues quickly and efficiently.

Why choose CalTech for outsourced helpdesk support in Plano, TX?

  • 24-hourcomputer support ensures your teams have access to the services they need.
  • Our 99.999% uptime guarantee will help you maximize your productivity.
  • Stay on top of your support requests with CalTech’s cutting-edge ticketing system
  • Enjoy flat-rate pricing and say goodbye to unpredictable IT expenses.
  • Work with a team of 150+ IT specialists who love what they do and excel at customer service.

Make recurring IT issues a thing of the past with managed helpdesk services by CalTech.

Request a Quote for IT Helpdesk Services in Plano, Texas

Our Clients

Companies That Bank on CalTech for IT Helpdesk Services in Plano

What Clients Say About Our IT Helpdesk in Plano

Benefits of Using IT Helpdesk Services in Plano Provided by CalTech

24/7/365 Technical Support

We’re available at all hours to address any service request that comes our way. Expect a swift response time and real-time updates.

On-site and Remote Support

Our team is based right here in Texas, which means that in addition to 24/7 remote helpdesk services, we’re also available for on-site troubleshooting.

Network Security Support

We’ll help you protect your systems from cyberattacks and bolster your first line of defence - your employees.

Cloud Support

Take advantage of an optimized cloud environment. Our IT helpdesk Plano will ensure you have access to the services you need, when you need them.

Network Monitoring

Our support services staff will keep an eye on your network 24 hours a day and address issues before they can become outages.

Disaster Recovery Support

Regular backups to our off-site data center and rapid recovery response time will ensure business continuity, whatever happens.

Procurement Support

Make the right purchasing decisions for your company with support from the IT help desk services company with over 30 years’ experience.

Infrastructure Support

CalTech’s IT consultants will work with your team to identify the root causes of any persistent IT issues and make them a thing of the past.

What Clients Say About Our IT Helpdesk in Plano

Our Numbers

Our IT Helpdesk Services in Plano by The Numbers

CalTech has been offering IT help desk outsourcing since 1988, and in that time, has become one of the most trusted names in IT in Texas. We’ve thrived—and, more importantly, have helped our clients do the same—over the past three decades by fostering a positive environment and fostering both IT and customer service skills in our team.
Years offering IT helpdesk services
Uptime guaranteed by our IT helpdesk service in Plano
IT professionals and managed IT helpdesk staff

Outsource Your IT Helpdesk in Plano to Us and Get Back to What Matters

IT helpdesk outsourcing in Plano is a cost-effective way to improve efficiency, productivity and network stability.

IT Help Desk Company Plano

Uninterrupted Plano IT Helpdesk Support Services Ensure No Issues Go Undetected

IT disasters can happen at any time, which is why CalTech offers IT helpdesk services and support 24 hours a day, seven days a week.

Our IT specialists will monitor your network around the clock to scan for technical issues, and they’re also available via our call center to answer any questions and troubleshoot problems.

We guarantee a rapid response time and provide live updates through our innovative ticketing system, so you’ll never be left wondering when help is coming.

Outsource Your IT Helpdesk Services in Planoto a Team of Real People With Real Passion

Our hand-picked team of information technology experts is equipped to call on our vast knowledge base to deal with any IT issues that come their way.

Just as crucially, they’re also customer service pros who are truly passionate about what they do.

Named one of the Best Companies to Work For in Texas for eight years running, CalTech is staffed by 150+ of the state’s most satisfied employees—who are eager to pass that satisfaction on to you.

Plano IT Help Desk Services
IT Help Desk company in Plano

Cost-effective Plano IT Helpdesk Outsourcing

CalTech offers flat rates and customizable packages so that you can avoid having to decide between unpredictable fees and inconsistent, limited service.

Our services include:

  • IT support
  • Cybersecurity support
  • Network support
  • Cloud services support
  • Procurement support
  • Backups and business continuity support

IT Helpdesk Services in Plano That Help Businesses Stay Productive

Outsource your IT help desk to CalTech for uptime, security, and efficiency you didn’t think was possible.

Contact us to request an estimate and find out how IT help desk outsourcing can end-user frustration and help your team focus on growing the business.

Request a Quote for IT Helpdesk Support Services in Plano, TX