Privacy Policy

CalTech provides information technology services for commercial enterprises. Our clients are mainly financial institutions who are obligated by federal law to protect the Non-Public Personal Information of their depositors and borrowers. In providing services to our clients, CalTech may receive the Non-Public Personal Information of their customers. Protecting Non-Public Personal Information (which is personally identifiable to, or directly associated with, you) is our priority.

This Privacy Policy represents CalTech’s commitment to the privacy of Non-Public Personal Information of our clients’ customers and other visitors to CalTech’s website at www.caltech.com. This Privacy Policy governs CalTech’s data collection and usage both through the Site and directly from clients and their customers. For the purposes of this Privacy Policy, unless otherwise noted, all references to CalTech include both the Site and CalTech. By using the Site, you consent to the data practices described in this Privacy Policy.

Protected information does not include any information which is not personally identifiable to, or directly associated with, any person or entity.

Collection of your Non-Public Personal Information

To better provide you with products and services offered on our Site, CalTech may collect your Non-Public Personal Information such as your:

  • First and Last Name
  • E-mail Address
  • Phone Number
  • Employer
  • Job Title

We do not collect your Non-Public Personal Information unless you voluntarily provide it to us. However, you may be required to provide certain Non-Public Personal Information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We will use your Non-Public Personal Information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Non-Public Personal Information

CalTech collects and uses your Non-Public Personal Information to operate its website(s) and deliver the services you have requested.

CalTech may also use your Non-Public Personal Information to inform you of other products or services available from CalTech and its affiliates.

Sharing Information with Third Parties

CalTech does not sell, rent or lease its customer lists to third parties.

CalTech may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All third-party recipients of Non-Public Personal Information are prohibited from using your information except to provide these services to CalTech. They are required to maintain the confidentiality of your information.

CalTech may disclose your Non-Public Personal Information, without notice, if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on CalTech or its Site; (b) protect and defend the rights or property of CalTech; and/or (c) act under exigent circumstances to protect the personal safety of users of CalTech or the public.

Tracking User Behavior

CalTech may keep track of the websites and pages our users visit within CalTech to determine CalTech’s most popular services. This data is used to deliver customized content and advertising within CalTech to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by CalTech. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the CalTech website.

Use of Cookies

The CalTech website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize CalTech pages or register with the CalTech site or for CalTech services, a cookie helps CalTech to recall your specific information on subsequent visits. Recall simplifies the process of recording your Non-Public Personal Information which includes billing and shipping addresses. When you return to the same CalTech website, the information you previously provided can be retrieved so you can easily use the CalTech features that you customized.

You may accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to experience fully the interactive features of the CalTech services or websites you visit.

Security of your Non-Public Personal Information

CalTech secures your Non-Public Personal Information from unauthorized access, use or disclosure. CalTech uses the following methods for this purpose: SSL Protocol.

When personal information (such as a credit card number) is transmitted to other websites, it is protected by encryption methodologies such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your Non-Public Personal Information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Non-Public Personal Information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond CalTech’s control; and (b) security, integrity, and privacy of all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

CalTech does not knowingly collect Non-Public Personal Information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

CalTech may occasionally contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communications. To improve our Services, we may receive a notification when you open an email from CalTech or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from CalTech, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

CalTech reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat your Non-Public Personal Information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

CalTech welcomes your questions or comments regarding its Privacy Policy. If you believe CalTech has not adhered to this Statement, please contact CalTech at:

CalTech
940 ARROYO DRIVE
SAN ANGELO, Texas 76903

Email Address:
_________________

Telephone number:
(877) 223-6401

Effective as of March 24, 2021